Boosting Customer Life Time Value for Phygital Businesses Through Experience Commerce

What’s Reciproci

Reciproci is a pathbreaking innovation for Experience Commerce. It is an Enterprise Cloud product that reimagines Customer Loyalty and enhances Customer Experiences to boost Customer Life Time Value (CLTV), for Phygital businesses. With strong focus on Customer Experience (CX), Reciproci empowers businesses to Know Your Customer (KYC), introduces gamification tools to Own Your Community (OYC) and embrace digital innovations that Scale Your Commerce (SYC) – How? Read on!

Experience Commerce With

Phygital Experience

Engage with your customer in the Store, on App, on Website and get Voice of Customer

App First Approach

Capture your customers mindspace, be on their smartphone

Loyalty 3.0

Acquire, Retain and Engage your customer through innovative Experience program

Advanced Technology

Use AI for Insights, IoT for proximity and Cloud Tech for low costs
Contactless Commerce, Ordering, Payment, Feedback

Contactless Commerce

Commerce driven customer loyalty thru Contactless Ordering, Dining, Payment, Delivery and Feedback

Community Building

Create Brand Communities by exploiting proven gamification concepts

Experience Commerce With

Phygital Engagement

Engage with your customer on App, Site, Store, Chatbots

App First Approach

Capture your customers mindspace, be on their smartphone

Loyality 3.0

Acquire, Retain and Engage your customer through innovative Experience program

Advanced Technology

Use AI for Insights, IoT for proximity and Cloud Tech for low costs

Contactless Commerce

Commerce driven customer loyalty thru Contactless Ordering, Dining, Payment, Delivery and Feedback

Community Building

Create Brand Communities by exploiting proven gamification concepts

Reciproci: Out Of The Box

Customer App

World Class Mobile Apps for customers, built for your industry

Store App

Exclusively designed app for the store managers to equip them with customer insights for better clienteling

IoT Tech

Boost the power of personalization through hyper-proximity marketing and understand In-Store journey of your customer

Reciproci Cloud

Back end that powers marketing, engagement via gamification, analytics, distributed commerce models, security and scalability of your business.

Integration Adapters

Adapters for POS systems, CRM systems and payment systems

Reciproci: Out Of The Box

Customer App

World Class Mobile Apps for customers, built for your industry

Store App

Exclusively designed app for the store managers to equip them with customer insights for better clienteling

IoT Tech

Boost the power of personalization through hyper-proximity marketing and understand In-Store journey of your customer

Reciproci Cloud

Back end that powers marketing, analytics, distributed commerce models, security and scalability of your business.

Integration Adapters

Adapters for POS systems, CRM systems and payment systems

Contact Us

4 + 1 =

Reciproci is aimed to provide “traditional business” a digital omnichannel edge over their “born-digital” rivals.

Contact Info

Nelson, #111, M Krishnappa Layout Lalbagh Road, Banglore- 560027

+91 (80) 22219722 / 23

Facebook Feed

2 days ago

Reciproci

Are you as an #Organization, #CustomerCentric?

Many a #companies talk about being #customer-centric, but it is one thing to say that and walk the talk! Customer-centricity is about putting the customer at the center of all your #Activities, #Planning and #ThoughtProcess.

Customer-centric companies set the seal on making no #decision, #design no #product and #services, and implement no #processes without putting the customer at its epicenter, and the impact that the decision or the design has on the customer. They ask, “How will this impact the customer? How will it make her feel? Does it add value, or is it a pain in the wrong place?”

In customer-centric companies, decisions are always made with the customer’s best interests in mind. Immaculate #VoiceoftheCustomer (#VoC) is brought into the board room and into #business conversations; the customer is always represented. Jeff Bezos place an empty chair (representing the customer) in all meetings. This concept is a great example of this and has been widely adopted by other #brands.

It’s important to note that a #CustomerExperience (#CX) turn around can only happen when there is a commitment to #change the #culture to one that is customer-centric and even customer-obsessed.

#Reciproci #TeamReciproci #technology #creativity #CLV #Omnichannel #CLTV #HyperPersonalization #HyperProximity #AI #ML #Phygital
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Are you as an Organization, CustomerCentric?
Many a #companies talk about being #customer-centric, but it is one thing to say that and walk the talk!
Read More: ... https://www.linkedin.com/feed/update/urn:li:activity:6740125126735593472

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