Boosting Customer Life Time Value for Phygital Businesses Through Experience Commerce
What’s Reciproci
Reciproci is a pathbreaking innovation for Experience Commerce. It is an Enterprise Cloud product that reimagines Customer Loyalty and enhances Customer Experiences to boost Customer Life Time Value (CLTV), for Phygital businesses. With strong focus on Customer Experience (CX), Reciproci empowers businesses to Know Your Customer (KYC), introduces gamification tools to Own Your Community (OYC) and embrace digital innovations that Scale Your Commerce (SYC) – How? Read on!
Experience Commerce With
Phygital Experience
App First Approach
Loyalty 3.0
Advanced Technology
Contactless Commerce
Community Building
Experience Commerce With
Phygital Engagement
Engage with your customer on App, Site, Store, Chatbots
App First Approach
Capture your customers mindspace, be on their smartphone
Loyality 3.0
Acquire, Retain and Engage your customer through innovative Experience program
Advanced Technology
Use AI for Insights, IoT for proximity and Cloud Tech for low costs
Contactless Commerce
Commerce driven customer loyalty thru Contactless Ordering, Dining, Payment, Delivery and Feedback
Community Building
Create Brand Communities by exploiting proven gamification concepts
Reciproci: Out Of The Box
Customer App
World Class Mobile Apps for customers, built for your industry
Store App
Exclusively designed app for the store managers to equip them with customer insights for better clienteling
IoT Tech
Boost the power of personalization through hyper-proximity marketing and understand In-Store journey of your customer
Reciproci Cloud
Back end that powers marketing, engagement via gamification, analytics, distributed commerce models, security and scalability of your business.
Integration Adapters
Adapters for POS systems, CRM systems and payment systems
Reciproci: Out Of The Box
Customer App
Store App
IoT Tech
Reciproci Cloud
Integration Adapters
Contact Us
Reciproci is aimed to provide “traditional business” a digital omnichannel edge over their “born-digital” rivals.
Contact Info
Nelson, #111, M Krishnappa Layout Lalbagh Road, Banglore- 560027
+91 (80) 22219722 / 23
Facebook Feed
Are you as an #Organization, #CustomerCentric?
Many a #companies talk about being #customer-centric, but it is one thing to say that and walk the talk! Customer-centricity is about putting the customer at the center of all your #Activities, #Planning and #ThoughtProcess.
Customer-centric companies set the seal on making no #decision, #design no #product and #services, and implement no #processes without putting the customer at its epicenter, and the impact that the decision or the design has on the customer. They ask, “How will this impact the customer? How will it make her feel? Does it add value, or is it a pain in the wrong place?”
In customer-centric companies, decisions are always made with the customer’s best interests in mind. Immaculate #VoiceoftheCustomer (#VoC) is brought into the board room and into #business conversations; the customer is always represented. Jeff Bezos place an empty chair (representing the customer) in all meetings. This concept is a great example of this and has been widely adopted by other #brands.
It’s important to note that a #CustomerExperience (#CX) turn around can only happen when there is a commitment to #change the #culture to one that is customer-centric and even customer-obsessed.
#Reciproci #TeamReciproci #technology #creativity #CLV #Omnichannel #CLTV #HyperPersonalization #HyperProximity #AI #ML #Phygital
Twitter Feed
Are you as an Organization, CustomerCentric?
Many a #companies talk about being #customer-centric, but it is one thing to say that and walk the talk!
Read More: ... https://www.linkedin.com/feed/update/urn:li:activity:6740125126735593472