Reciproci – Top 50 Customer Experience Innovator Awardee

Globally recognized for delivering stunning boost in Customer LifeTime Value thru “CloudTech Innovations in Customer Experience for Large Phygital Businesses”

Our Story

Reciproci is a bootstrapped CloudTech product company that has been seeded and driven by renowned corporate leaders with a successful track record of creating growth companies. The core team today has 42 hardcore believers committed to creating solutions for the new marketing battlefront- Customer Experience. Over 500 man years of R&D and product development effort has been invested into the vision to help traditional businesses go Phygital, i.e. to provide “Physical Businesses” a definitive digital edge over their “Born-Digital” rivals.

With “Experience Commerce” as its tagline, we have built a SaaS product – Reciproci; an offering for Retailers of goods, information and money around Customer Experience. Through its highly innovative features, Reciproci proactively enriches the customer journey across all the touchpoints- InStore, Mobile, Web- ultimately seeking to boost a Singular Metric- Customer Life Time Value

“In this new Phygital business world – a world where physical and digital worlds are overlapping, customer experience is an undisputed differentiator for any business. How well has the business met or exceeded these CX expectations can be measured by a single performance metric: Customer LifeTime Value. Why? Because CLTV encompasses everything that a business aspires in a relationship with the customer: Continuity, Growth and Profits and Loyalty”

The product uses a combination of exponential technologies like Machine Learning, Internet of Things (Beacons) and Mobile computing to match or exceed the customer expectations all through its interactions with the business to help retailers use Customer Experience as a differentiator in their business, which translates to more revenues per customer per interaction!

The product has been a resounding success for large Multi-business Conglomerates, Fashion Retailers, F&B companies, Fitness & Wellness Companies, Appliances & Consumer Electronics and the Hospitality industry. Deep connect is built with the customer through gamification, hyper-proximity marketing and omnichannel engagement on a highly innovative loyalty platform.

The product has been validated across the world with successful deployments in Middle East Asia, South East Asia, and India. Encouraged by the success, expansion of footprint to Europe and the USA is afoot now.

Quick Statistics

Years Of Product Development

Experience Commerce Ninjas

Million Happy Users

Man Years Of Research & Development

Quick Statistics

Years Of Product Development

Experience Commerce Ninjas

Million Happy Users

Man-Hours Of Research & Development

AWARDS & RECOGNITIONS

We are also tremendously proud and pleased to state that with our recent arrival en Scène, we have received a plethora of Awards and Recognition. 

These recompenses do not only authenticate our Out of the Box Thoughts, Processes, Technology Interventions and Easy (user-friendly) Interfaces. They do indeed galvanize our Go to Market strategies, compounded by our Realistic, Time Defined and Achievable Value Propositions, including the many Firsts we bring to the table.

Some of the Awards and Recognitions bestowed on us in the very recent past are:

Meet The Experts

Subir Agrawal

Subir Agrawal

PRESIDENT & CEO

Biplove Belwal

Biplove Belwal

PRESIDENT - GLOBAL SALES

Meet The Experts

Subir Agrawal

Subir Agrawal

PRESIDENT & CEO

Biplove Belwal

Biplove Belwal

PRESIDENT - GLOBAL SALES

Our Clients

“satguru, Personalization”
“Club Apparel, Customer Lifetime Value”
“Cold Stone, Experience Commerce”
“IRCTC, Phygital Business”
“JetPrivilage, Clienteling”
“Viya, Experience Commerce”
“Mr. Brown, Gamification”

Contact Us

7 + 6 =

Reciproci is aimed to provide “traditional business” a digital omnichannel edge over their “born-digital” rivals.

Contact Info

Nelson, #111, M Krishnappa Layout Lalbagh Road, Banglore- 560027

+91 (80) 22219722 / 23

Facebook Feed

3 days ago

Reciproci

#closedloopwallets ease the buying of goods and #services with single #vendor issuing such a wallet. They provide seamless #accrual and #redemption of reward points or #loyalty points. These wallets can also be used to add money directly from a #customers bank account.

However money once deposited to the wallet cannot be withdrawn thus #companies are guaranteed with a #sale eventually. Also some companies provide a dedicated check out terminal or free shipping for their #wallet users.

This is very useful in present times when everything is going #contactless, and provides ease of #transaction both to the #business and the #Consumer.

Know more: www.reciproci.com/

#contactlesscommerce #reciproci #technology #creativity #CLV #omnichannel #COVID19 #newnormal
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Twitter Feed

#Contactless is the buzz word today, and #ContactlessCommerce is coming in, in a very big way. The #NewNormal will see a lot of increase in the use of Closed Loop Wallets they will become a habit. Be ... Prepared!

https://www.linkedin.com/feed/update/urn:li:activity:6684313285115936768

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