Reciproci – Top 50 Customer Experience Innovator Awardee

Globally recognized for delivering stunning boost in Customer LifeTime Value thru “CloudTech Innovations in Customer Experience for Large Phygital Businesses”

Our Story

Reciproci is a bootstrapped CloudTech product company that has been seeded and driven by renowned corporate leaders with a successful track record of creating growth companies. The core team today has 42 hardcore believers committed to creating solutions for the new marketing battlefront- Customer Experience. Over 500 man years of R&D and product development effort has been invested into the vision to help traditional businesses go Phygital, i.e. to provide “Physical Businesses” a definitive digital edge over their “Born-Digital” rivals.

With “Experience Commerce” as its tagline, we have built a SaaS product – Reciproci; an offering for Retailers of goods, information and money around Customer Experience. Through its highly innovative features, Reciproci proactively enriches the customer journey across all the touchpoints- InStore, Mobile, Web- ultimately seeking to boost a Singular Metric- Customer Life Time Value

“In this new Phygital business world – a world where physical and digital worlds are overlapping, customer experience is an undisputed differentiator for any business. How well has the business met or exceeded these CX expectations can be measured by a single performance metric: Customer LifeTime Value. Why? Because CLTV encompasses everything that a business aspires in a relationship with the customer: Continuity, Growth and Profits and Loyalty

The product uses a combination of exponential technologies like Machine Learning, Internet of Things (Beacons) and Mobile computing to match or exceed the customer expectations all through its interactions with the business to help retailers use Customer Experience as a differentiator in their business, which translates to more revenues per customer per interaction!

The product has been a resounding success for large Multi-business Conglomerates, Fashion Retailers, F&B companies, Fitness & Wellness Companies, Appliances & Consumer Electronics and the Hospitality industry. Deep connect is built with the customer through gamification, hyper-proximity marketing and omnichannel engagement on a highly innovative loyalty platform.

The product has been validated across the world with successful deployments in Middle East Asia, South East Asia, and India. Encouraged by the success, expansion of footprint to Europe and the USA is afoot now.

AWARDS & RECOGNITIONS

We are also tremendously proud and pleased to state that with our recent arrival en Scène, we have received a plethora of Awards and Recognition. 

These recompenses do not only authenticate our Out of the Box Thoughts, Processes, Technology Interventions and Easy (user-friendly) Interfaces. They do indeed galvanize our Go to Market strategies, compounded by our Realistic, Time Defined and Achievable Value Propositions, including the many Firsts we bring to the table.

Some of the Awards and Recognitions bestowed on us in the very recent past are:

Meet The Experts

Subir Agrawal

Subir Agrawal

PRESIDENT & CEO

Biplove Belwal

Biplove Belwal

PRESIDENT - GLOBAL SALES

Meet The Experts

Subir Agrawal

Subir Agrawal

PRESIDENT & CEO

Biplove Belwal

Biplove Belwal

PRESIDENT - GLOBAL SALES

Contact Us

Reciproci is aimed to provide “traditional business” a digital omnichannel edge over their “born-digital” rivals.

Contact Info

Nelson, #111, M Krishnappa Layout Lalbagh Road, Banglore- 560027

+91 (80) 22219722 / 23

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4 days ago

Reciproci
There are 3.78 billion active users across #SocialMedia platforms. That equates to around 48% of the world’s population. And on average, they spend around 2.5 hours on these platforms each day. With platforms like these becoming an integral part of everyday life, businesses soon realised the potential of social media and began marketing via these platforms. #SocialMediaOrdering takes this very idea to the next step. Rather than getting your customers to visit your website via targeted #SocialMediaMarketing, #Reciproci can help you easily take your products to them, enabling your customers to order your products from their favourite social media platforms. By accepting orders straight from popular social media platforms, you can create an easy shopping experience for them.To stay on top of your customers’ minds and benefit from #SMO, reach out to us @ reciproci.com/contact ... See MoreSee Less
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With #SocialMedia’s ever-increasing popularity, #SocialMediaOrdering can help you take your products to your customers rather than waiting for them to visit your online store. Stay on top of your ... customers’ minds & benefit from #SMO by reaching out to us @ http://reciproci.com/contact

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