Our Expertise and Experience lies across a plethora of industry verticals
Industries Served
When customer experience is the way to differentiate and complexity stands your way, we are here to assist!
Fashion Retail
Delight your customers with a heart-winning Experience through Reciproci Retail Suite
All About Experiences!
Build a cross channel experience through an Omnichannel program. Don’t just identify your customers as they walk in your store, but also acknowledge their Likes and Dislikes!
Acquire And Engage
Excite your customers with personalized offers and recommendations at the right time, through the right channel.
Clienteling
Show love to your best customers by equipping your store staff with actionable customer insights to serve them better!
On-Demand Stylist
Go the extra mile to serve your customers in their experience journey by assigning them an On-demand stylist. Help them raise their Fashion Quotient and your Customer Experience Quotient!
Food & Beverage
Win your customers beyond serving delicious delicacies. Serve them Experiences!
Personalized Engagement
Build a 1:1 relationship with your customers. Use our powerful and flexible Campaign Manager, designed to create micro-segments and custom coupons to treat your customers.
Enhanced Customer Loyalty thru Gamification
Move beyond traditional loyalty of rewarding your customers with just loyalty points against spends. Use the power of gamification mechanics to Acquire, Retain and Reward your Millennial Customers. Set milestones, reward achievements and achieve viral campaigns using our gaming library.
Actionable Customer Insights
Strengthen your marketing efforts by obtaining access to drill down campaigns and loyalty reports. Convert your business goals into reality through incremental revenue, repeat customers, higher NPS score, improved lifetime value of customers and all good things!
Easy Ordering
Stay in tune with changing customer attitudes towards ordering-in or click-and-pick. Our advanced order management system, which includes comprehensive e-commerce capability and delivery tracking, helps you surpass the experience standards set by food-tech companies!
Beauty & Wellness
Drive Customer Satisfaction and Repeat Business leveraging the power of Experiences:
Customer Experience
Recognize your Repeat Customers as soon as they enter the Salon or Spa.
Clienteling
Train the staff well about your products and equip them with customer knowledge to upsell/cross-sell.
Customers Insights
Know and Own Your Customers. Use customer insights for personalized experiences.
Omni-Channel Strategy
Acquire the floating population of customers.
Margins
Get rid of discounting across all customer segments. It severely affects your bottom lines. Get used to and benefit by offering high conversion deals.
Banking
Deliver an exemplary customer experience and build a one-to-one relationship with your customers.
Embedded Affiliates
Acquire, Engage, Monetize and Retain your customers through a network of affiliates. On-board new merchants across categories; viz, Hotels, Airlines, Retail, Fashion, eCommerce and more.
Co-Branded Merchants
Design and deploy your loyalty programs by extending to Co-branded merchant partnerships.
Deep Customer Insights
Slice and dice your customers’ transactional data to identify the trends. Hop on the opportunities to Cross-sell and Up-sell to your customers based on the segments to which they belong.
Malls
Redefine the Customer Experience at your Shopping Mall through Reciproci’s Product Suite pre-packaged exclusively for Malls
Experience Center
Convert your shopping center into an experience center through hyper-localized experiences for your customers
Personalized Engagement
Unleash the power of Proximity Marketing through relevant and targeted offers for different customer segments. Drive engagement through virtual experiences embedded with gamification mechanics
Tenant Management
Let your tenants stitch the story of an Experience Center. Bring them together through our Tenant management system, design stacked programs for multiple brands and spread the joy of shopping to your customers
Travel & Lifestyle
Create the perfect companion for your customers through Reciproci’s pre-packaged hospitality suite
Embedded Affiliates
Acquire, Engage, Monetize and Retain your customers through a network of affiliates. On-board new merchants across categories; viz, Hotels, Airlines, Buses, Trains, Car Rentals and more.
Customer Support
Pass on the troubles of solving your customer complaints & queries to our AI-driven product suite. Be assured to get their concerns addressed and resolved through our platform.
Manage Campaigns
Create targeted campaigns and offers through our campaign management engine exclusively for your specific set of customer segments. Elevate your business with higher personalization, hospitality, and delight!
Industries Served
When customer experience is the way to differentiate and complexity stands your way, we are here to assist!
Retail
Delight your customers with a heart-winning Experience through Reciproci Retail Suite
All About Experiences!
Build cross channel experience through an Omnichannel program. Don’t just identify your customers as they walk in your store, but also acknowledge their Likes and Dislikes!
Acquire And Engage
Excite your customers with personalized offers and recommendations at the right time, through the right channel.
Clienteling
Show love to your best customers by equipping your store staff with actionable customer insights to serve them better!
On-Demand Stylist
Go an extra mile to serve your customers in their experience journey by assigning them an On-demand stylist. Help them raise their Fashion Quotient and your Customer Experience Quotient!
Food and Beverage
Win your customers beyond serving delicious delicacies. Serve them Experiences!
Personalized Engagement
Build a 1:1 relationship with your customers. Use our powerful and flexible Campaign Manager, designed to create micro-segments and custom coupons to treat your customers.
Enhanced Customer Loyalty thru Gamification
Move beyond traditional loyalty of rewarding your customers with just loyalty points against spends. Use the power of gamification mechanics to Acquire, Retain and Reward your Millennial Customers. Set milestones, reward achievements and achieve viral campaigns using our gaming library.
Actionable Customer Insights
Strengthen your marketing efforts by obtaining access to drill down campaigns and loyalty reports. Convert your business goals into reality through incremental revenue, repeat customers, higher NPS score, improved lifetime value of customers and all good things!
Easy Ordering
Stay in tune with changing customer attitudes towards ordering-in or click-and-pick. Our advanced order management system, which includes comprehensive e-commerce capability and delivery tracking, helps you surpass the experience standards set by food-tech companies!
Salon & Spa
Drive Customer Satisfaction and Repeat Business leveraging the power of Experiences:
Customer Experience
Recognize your Repeat Customers as soon as they enter the Salon or Spa.
Clienteling
Train the staff well about your products and equip them with customer knowledge to upsell/cross-sell.
Customers Insights
Know and Own Your Customers. Use customer insights for personalized experiences.
Omni-Channel Strategy
Acquire the floating population of customers.
Margins
Get rid of discounting across all customer segments. It severely affects your bottom lines. Get used to and benefit by offering high conversion deals.
Banking
Deliver an exemplary customer experience and build a one-to-one relationship with your customers.
Embedded Affiliates
Acquire, Engage, Monetize and Retain your customers through a network of affiliates. On-board new merchants across categories; viz, Hotels, Airlines, Retail, Fashion, eCommerce and more.
Co-Branded Merchants
Design and deploy your loyalty programs by extending to Co-branded merchant partnerships.
Deep Customer Insights
Slice and dice your customers’ transactional data to identify the trends. Hop on the opportunities to Cross-sell and Up-sell to your customers based on the segments to which they belong.
Malls
Redefine the Customer Experience at your Shopping Mall through Reciproci’s Product Suite pre-packaged exclusively for Malls
Experience Center
Convert your shopping center into an experience center through hyper-localized experiences for your customers
Personalized Engagement
Unleash the power of Proximity Marketing through relevant and targeted offers for different customer segments. Drive engagement through virtual experiences embedded with gamification mechanics
Tenant Management
Let your tenants stitch the story of an Experience Center. Bring them together through our Tenant management system, design stacked programs for multiple brands and spread the joy of shopping to your customers.
Travel
Create the perfect companion for your customers through Reciproci’s pre-packaged hospitality suite
Embedded Affiliates
Acquire, Engage, Monetize and Retain your customers through a network of affiliates. On-board new merchants across categories; viz, Hotels, Airlines, Buses, Trains, Car Rentals and more.
Customer Support
Pass on the troubles of solving your customer complaints & queries to our AI-driven product suite. Be assured to get their concerns addressed and resolved through our platform.
Manage Campaigns
Create targeted campaigns and offers through our campaign management engine exclusively for your specific set of customer segments. Elevate your business with higher personalization, hospitality, and delight!