Start your Know your Customers Quiz Can you identify a customer when he walks in your store to serve him better? No We do not have online presence Yes How do you engage with your customers? No Means We send Emails & SMS We have a Mobile App How likely are your customers to go back without making a purchase when enter your premises? No Idea We never measured this Highly Likely, we have the tools to facilitate clienteling Can you use customer insights for personalized experiences? No, we don’t have analytics setup Yes, we have an external analytics team Yes, we have internal team which uses robust analytics tools Can you store staff offer personalised recommendations and increase conversions to drive store sales? No Not really, we are struggling with this Yes, we have a dedicated Store Manager App which serves this purpose Ready to send
