Challenging Beliefs “The Phygital Way” Delight customers through Reciproci
Product Modules
Loyalty Manager
Manage your Loyalty Program across brands and regions with ease through advanced loyalty engine
Store Manager
Manage multiple stores; online or offline, single brand or multi-brand, all at one place, through our flexible store management module.
Campaign Manager
Create and Configure campaigns for your Brand with our flexible campaign management module
Analytics & Reporting
Let the data stitch the story of your customer’s journey by leveraging the power of Machine Learning and Artificial Intelligence!
Loyalty Manager
Store Manager
Campaign Manager
Analytics & Reporting
Loyalty Manager
Loyalty Manager Design Your Loyalty Program
Shape up and customize your loyalty program that matches your business goals. The platform allows; easy redemptions, automated expiry of rewards, the flexibility of upgrade and downgrade of your customers across tiers.
Create & Manage Customer Tiers
Build and manage your customer tiers. Define the tier criteria & associate benefits.
Create Earn & Burn Rules
Select from an array of pre-defined rule options. Gratify your customers for new enrolments, birthdays, goal accomplishments and more.
Store Manager
Store Set-up
Create the stores under your brand. Specify the store details and add store staff. Receive orders for “click and deliver”, fire promotions locally from stores and capture customer journey details through hyper-proximity.
Configure Beacons
Prepare your stores to drive customer engagement and improved experience by configuring “Beacons”. Utilize the benefits of Proximity Marketing and push out real-time offers to the customers who come near your store. More delight … More Conversions.
Campaign Manager
Customer Segmentation
Create a customer segment based on predefined attributes. Define a segment, attach it to a campaign and sit back, it easy!
Set-up Your Campaign
Select from a range of pre-configured campaigns that are shipped along with the product. The first touch, missing you, special events are all there waiting for you to send
Personalize your Messaging
SMS, email or In-App messages, we have got you covered with all. Simply select the channel, choose a message template or customize your message and you are done.
Automate Campaigns
Configure a campaign to be run for a future date, at the preordained time by setting up the well in advance
Analytics & Reporting
Access Role-Based Reports
Measure the relevant metrics for managers at different hierarchies to help them take meaningful decisions backed by data insights. Get beautiful dashboards for your campaigns, loyalty program, customer insights and more.
Run Targeted Campaigns
Derive insights from your campaign analytics reports, identify the gaps, fill in through corrective actions, optimize the flows and witness higher conversions, higher revenues.
Industry-Specific Insights
Use the cutting edge algorithms to predict propensity to buy, likely to churn customers, the behaviour of loyal customers, market-basket analysis and such reports to drive your customer experience strategy
Loyalty Manager
Loyalty Manager Design Your Loyalty Program
Shape up and customize your loyalty program that matches your business goals. The platform allows; easy redemptions, automated expiry of rewards, the flexibility of upgrade and downgrade of your customers across tiers.
Create & Manage Customer Tiers
Build and manage your customer tiers. Define the tier criteria & associate benefits.
Create Earn & Burn Rules
Select from an array of pre-defined rule options. Gratify your customers for new enrolments, birthdays, goal accomplishments and more.
Store Manager
Store Set-up
Create the stores under your brand. Specify the store details and add store staff. Receive orders for “click and deliver”, fire promotions locally from stores and capture customer journey details through hyper-proximity.
Configure Beacons
Prepare your stores to drive customer engagement and improved experience by configuring “Beacons”. Utilize the benefits of Proximity Marketing and push out real-time offers to the customers who come near your store. More delight … More Conversions.
Campaign Manager
Customer Segmentation
Create a customer segment based on predefined attributes. Define a segment, attach it to a campaign and sit back, it easy!
Set-up Your Campaign
Select from a range of pre-configured campaigns that are shipped along with the product. The first touch, missing you, special events are all there waiting for you to send
Personalize your Messaging
SMS, email or In-App messages, we have got you covered with all. Simply select the channel, choose a message template or customize your message and you are done.
Automate Campaigns
Configure a campaign to be run for a future date, at the preordained time by setting up the well in advance
Analytics & Reporting
Access Role-Based Reports
Measure the relevant metrics for managers at different hierarchies to help them take meaningful decisions backed by data insights. Get beautiful dashboards for your campaigns, loyalty program, customer insights and more.
Run Targeted Campaigns
Derive insights from your campaign analytics reports, identify the gaps, fill in through corrective actions, optimize the flows and witness higher conversions, higher revenues.
Industry-Specific Insights
Use the cutting edge algorithms to predict propensity to buy, likely to churn customers, the behaviour of loyal customers, market-basket analysis and such reports to drive your customer experience strategy
Product Features
Wallet
Create your own Branded Mobile Wallet for convenient payments
Giftcards
Allow customers to buy and receive gift cards online or directly on their mobile devices with E-gift cards.
Chatbots
Integrated ChatBots can be leveraged for service requests and QRCs, enabling assurance at all times
Frictionless Onboarding
Onboarding is seen as the biggest deterrent to participating in a loyalty program. Reiproci comes with an easy 1-2-3 approach, which is secure and yet unintrusive.
Fraud Management
The platform comes with industry-leading fraud prevention rules embedded
Cardless Loyalty
Logistics of maintaining many cards is a turn-off, Reciproci steals the deal with a mobile loyalty system.
Product Features
Wallet
Create your own Branded Mobile Wallet for convenient payments
Giftcards
Allow customers to buy and receive gift cards online or directly on their mobile devices with E-gift cards.
Chatbots
Integrated ChatBots can be leveraged for service requests and QRCs, enabling assurance at all times
Frictionless Onboarding
Onboarding is seen as the biggest deterrent to precipitate a loyalty program. Reiproci comes with an easy 1-2-3 approach, which is secure and yet unintrusive.
Fraud Management
The platform comes with industry-leading fraud prevention rules embedded
Cardless Loyalty
Logistics of maintaining many cards is a turn-off, Reciproci steals the deal with a mobile loyalty system.
Contact Us
Reciproci is aimed to provide “traditional business” a digital omnichannel edge over their “born-digital” rivals.
Contact Info
Nelson, #111, M Krishnappa Layout Lalbagh Road, Banglore- 560027
Facebook Feed
The use of #GameDesign principals, to create more game-like #Experiences is the foundation of #Gamification. It encompasses the use of #GameMechanics and #ExperienceDesign to #Digitally #Engage and #Motivate people to achieve their #Goals and showcase their achievements.
To know more about how Gamification can enhance your Customer’s Experiences reach out to us: contact@reciproci.com or visit us www.reciproci.com
#Reciproci #CustomerExperience #CX #CustomerLoyalty #ExperienceCommerce #eCommerce #CustomerLifeTimeValue
Twitter Feed
The use of #GameDesign principals, to create more game-like #Experiences is the foundation of #Gamification. It encompasses the use of #GameMechanics and #ExperienceDesign to #Digitally #Engage and ... #Motivate people to achieve their #Goals and showcase their achievements.