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Challenging Beliefs
- ``The Phygital Way`` Delight customers through Reciproci

Product Modules

Product Modules

Loyalty Manager

Manage your Loyalty Program across brands and regions with ease through advanced loyalty engine

Store Manager

Manage multiple stores; online or offline, single brand or multi brand, all at one place, through our flexible store management module.

Campaign Manager

Create and Configure campaigns for your Brand with our flexible campaign management module

Analytics & Reporting

Let the data stitch the story of your customer’s journey by leveraging the power of Machine Learning and Artificial Intelligence!

Loyalty Manager

Manage your Loyalty Program across brands and regions with ease through advanced loyalty engine

Store Manager

Manage multiple stores; online or offline, single brand or multi brand, all at one place, through our flexible store management module.

Campaign Manager

Create and Configure campaigns for your Brand with our flexible campaign management module

Analytics & Reporting

Let the data stitch the story of your customer’s journey by leveraging the power of Machine Learning and Artificial Intelligence!

Loyalty Manager

Design Your Loyalty Program

Shape up and customize your loyalty program that matches your business goals. The platform allows; easy redemptions, automated expiry of rewards, flexibility of upgrade and downgrade of your customers across tiers.

Create & Manage Customer Tiers

Build and manage your customer tiers. Define the tier criteria & associate benefits.

Create Earn & Burn Rules

Select from an array of pre-defined rule options. Gratify your customers for new enrolments, birthdays, goal accomplishments and more.

Loyalty Manager

Design Your Loyalty Program

Shape up and customize your loyalty program that matches your business goals. The platform allows; easy redemptions, automated expiry of rewards, flexibility of upgrade and downgrade of your customers across tiers.

Create & Manage Customer Tiers

Build and manage your customer tiers. Define the tier criteria & associate benefits.

Create Earn & Burn Rules

Select from an array of pre-defined rule options. Gratify your customers for new enrolments, birthdays, goal accomplishments and more.

Store Manager

Store Set-up

Create the stores under your brand. Specify the store details and add store staff. Receive orders for “click and deliver”, fire promotions locally from stores and capture customer journey details through hyper-proximity.

Configure Beacons

Prepare your stores to drive customer engagement and improved experience by configuring “Beacons”. Utilize the benefits of Proximity Marketing and push out real time offers to the customers who come near your store. More delight … More Conversions..

Store Manager

Store Set-up

Create the stores under your brand. Specify the store details and add store staff. Receive orders for “click and deliver”, fire promotions locally from stores and capture customer journey details through hyper-proximity.

Configure Beacons

Prepare your stores to drive customer engagement and improved experience by configuring “Beacons”. Utilize the benefits of Proximity Marketing and push out real time offers to the customers who come near your store. More delight … More Conversions..

Campaign Manager

Customer Segmentation

Create a customer segment based on predefined attributes. Define a segment, attach it to a campaign and sit back, it easy!

Set-up Your Campaign

Select from a range of pre-configured campaigns that are shipped along the product. First touch, missing you, special events are all there waiting for you to send

Personalize your Messaging

SMS, email or In-App messages, we have got you covered with all. Simply select the channel, choose a message template or customise your message and you are done.

Automate Campaigns

Configure a campaign to be run for a future date, at the preordained time by setting up the well in advance

Campaign Manager

Customer Segmentation

Create a customer segment based on predefined attributes. Define a segment, attach it to a campaign and sit back, it easy!

Set-up Your Campaign

Select from a range of pre-configured campaigns that are shipped along the product. The tool makes it easy to set-up and make live for any member of your team. Personalize your messaging; SMS, email or In-App messages, we have got you covered with all. Simply select the mode you wish to communicate with your customers, feed in your message and you are done.

Automate Campaigns

Configure a campaign to be run for a future date, by setting up the well in advance

Analytics & Reporting

Access Role Based Reports

Measure the relevant metrics for managers at different hierarchies to help them take meaningful decisions backed by data insights. Get beautiful dashboards for your campaigns, loyalty program, customer insights and more.

Run Targeted Campaigns

Derive insights from your campaign analytics reports, identify the gaps, fill in through corrective actions, optimize the flows and witness higher conversions, higher revenues.

Industry Specific Insights

Use the cutting edge algorithms to predict propensity to buy, likely to churn customers, behaviour of loyal customers, market-basket analysis and such reports to drive your customer experience strategy

Analytics & Reporting

Access Role Based Reports

Measure the relevant metrics for managers at different hierarchies to help them take meaningful decisions backed by data insights. Get beautiful dashboards for your campaigns, loyalty program, customer insights and more.

Optimize Campaigns

Derive insights from your campaign analytics reports, identify the gaps, fill in through corrective actions, optimize the flows and witness higher conversions, higher revenues..

Product Features

Product Features

Product Features

Wallet

Create your own Branded Mobile Wallet for convenient payments

Giftcards

Allow customers to buy and receive gift cards online or directly on their mobile device with E-gift cards.

Chatbots

Integrated ChatBots can be leveraged for service requests and QRCs, enabling assurance at all times

Frictionless Onboarding

Onboarding is seen as the biggest deterrent to precipitate a loyalty programme. Reiproci comes with an easy 1-2-3 approach, which is secure and yet unintrusive.

Fraud Management

The platform comes with industry leading fraud prevention rules embedded

Cardless Loyalty

Logistics of maintaining many cards is a turn off, Reciproci steals the deal with a mobile loyalty system.

CRM Integration

Reciproci can get meaningful insights with data from your customer platform in real time.

Real Time Updates

Real time notifications. Real time Redemption . Real time insights . These are all possible with Reciproci.

Blockchain Enabled

Reciproci is blockchain enabled. Best suited for secure transactions and exchange of data and economies across geographies.

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