Presenting a collection of Case Studies, which reveal what the Major Players are doing in the Customer Experience (CX) realm.
Customer Experience is an integral part of the Experience Commerce (Xcom) paradigm.
Companies under study harness, innovate and leverage the Experience Commerce Revolution thereby enhancing their Customer Experience Value Proposition.

Amazon Experience Commerce & Customer Experience (CX) Case Study

Starbucks Experience Commerce & Customer Experience (CX) Case Study

Walmart Experience Commerce & Customer Experience (CX) Case Study

Sephora Experience Commerce & Customer Experience (CX) Case Study

Bluemercury Experience Commerce & Customer Experience (CX) Case Study

Target Experience Commerce & Customer Experience (CX) Case Study

Drybar Experience Commerce & Customer Experience (CX) Case Study