XpComic Series

A note from the Creator Biplove Belwal

Zeitgeist comes from German philosophy, meaning “spirit of the times”, an invisible force dominating the characteristics of a given epoch in world history.

Our world is beset with disruptions- whether driven by geopolitical, technological or natural forces, the spirit of the times- Zeitgeist for businesses seems to be customer experience. In a world that is increasingly blurring the boundaries between space and time, between real and virtual- Customer Experience will separate winners from and losers.

Many businesses have already sprinted ahead, others are sitting on the fence- evaluating, analysing, waiting, debating and many are blissfully unaware as this Zeitgeist sweeps thru.

I am trying to capture the Zeitgeist through a series of dialogues between two characters. I have created Mr Dino(saur) the boss, a master of intellectual gymnastics and Mr Mobi(liser), the reportee, who is always brimming with fresh ideas. Just the two of them and their endless scuffles – Old School versus the New! They discuss tactics, strategies, philosophies, successes, failures, ideas, hashtags- everything that is our Zeitgeist!

Meet the Characters



  • Mobi is a junior level executive, and has an excellent education pedigree. His mandate is to drive new initiatives in his organization.
  • Mobi is a mobilizer: He brings in new ideas through his network, researches emerging trends and is very thorough with his proposals– “Master, let’s go for it now. The future is promised to no one”
  • Mobi is polite, defers to power, overleveraged financially and so needs to keep his job.
  • Innovative 85% 85%
  • Confidence 50% 50%
  • Ambitious 90% 90%
  • Inquisitive 100% 100%


  • Dino is an experienced senior manager, and a conservative decision maker “Itself a decision, not taking a decision is”
  • He has learnt the ways of the business the hard way. Because he has been around in this organization for a long time and has been moderately successful, he is fiercely protective about his turf. He is sceptical about new ideas and new generation of “tech-obsessed noobs”
  • Dino greatly overestimates his understanding of the world, so much so that he has his own distinct diction.
  • Conservative 90% 90%
  • Dominant 95% 95%
  • Confidence 95% 95%
  • Risk Tolerance 30% 30%

Snippets from the Corporate Realm

(please click on the images to enlarge)

Published on: 19/6/2020
Read more on Contactless Experience ( Link:  https://www.reciproci.com/contactless-commerce/)
Published on: 5/6/2020
Read more on Contactless Experience ( Link:  https://www.reciproci.com/contactless-commerce/)

Published on: 19/5/2020
Read Industry Views on this edition of Zeitgeist ( Link: https://www.linkedin.com/feed/update/urn:li:activity:6668359768727539712)
Read More on Feeding Your Enemy (Link: https://www.reciproci.com/cloud-kitchens-the-next-big-thing/)

Published on: 29/4/2020
 Read Industry Views on this edition of Zeitgeist  (Link: https://www.linkedin.com/feed/update/urn:li:activity:6661123906625249280)
Read More on The Calculus of Shifting Habits (Link: https://www.reciproci.com/contactless-commerce)
Published on: 16/4/2020
Read Industry Views on this edition of Zeitgeist (Link: https://www.linkedin.com/feed/update/urn:li:activity:6656521538738712576)
Read more on the New Normal Beyond Covid-19 ( Link: https://www.reciproci.com/contactless-commerce)
Published on: 2/4/2020
 Read Industry Views on this edition of Zeitgeist   (Link: https://www.linkedin.com/feed/update/urn:li:activity:6651277673089863680)
Read more on the Mirage Argument ( Link: https://www.reciproci.com/phygital-a-billion-dollar-question/)
Published on: 13/10/2020

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